Booking Terms

Content Aura, Manchester Studio Policy Terms

By entering our website you agree to abide by the terms and conditions of use thereof.  The placement of an order online for the hire of the Content Aura, Manchester Content Studio indicates your acceptance of these terms and conditions.

Booking Terms and Conditions

1.1     Booking Confirmation

No booking shall be deemed to have been accepted unless accepted in writing by Content Aura (which shall include Content Aura Studio’s email confirmation of booking).

These Booking Terms and Conditions incorporate Content Aura Studio’s Privacy Policy, and Risk Acknowledgement and Disclaimer.

The time allotted is for your use, inclusive of set-up and departure.

You must advise Content Aura as soon as possible of any mistake in Content Aura Studio’s booking confirmation.

Content Aura Studio shall use its reasonable endeavours to ensure that you and your party’s participation commences at the time booked.

Any visitors under the age of 18 must be accompanied by an adult.

We do not permit animals to be brought into the studio without prior permission.

1.2    General Studio Rules

Treat the studio floor, walls, furniture, props and everything within the studio with care.

If props or furniture are re-arranged, all items must be returned to their original position.

A deposit of £50 will be taken upon booking, If the studio is not left in its original condition or any damage to furniture is incurred, your deposit will not be refunded, and you may incur further charges should you incur damage to the property or props. Please refer to the damage policy for further information.

Please note deposit refunds can take up to 7 working days to process and reach your bank account.

1.3    Damage Policy

Any furniture or prop that is found to be broken, stolen, stained or damaged during the time of your booking, will be charged for repair or full replacement of the item.

Do not mark, draw or paint on the studio walls. If walls are left damaged, you will incur a cost for the repair.

Accidents happen, but the emergency contact must be notified immediately.

Do not drag furniture across the floor, as it may damage the flooring and the furniture. If the flooring is left damaged, you will incur a cost for the repair.

All props and lights are available for use, and may be moved around the studio to suit. However, please ask when moving larger objects to minimize damage and injury.

Please ensure no fake tan, make-up or any other marks/stains are left on the studio furniture, props or structure. If stains are left, will be charged for repair or full replacement of the item. Your deposit will also be non-refundable.

1.4    General Issues

These Booking Terms and Conditions apply to the hire of the Content Aura Studio.

These Booking Terms and Conditions contain important information concerning participation by you and members of your party and, accordingly, you acknowledge and agree that you shall ensure that all members of your party are aware of and accept these Booking Terms and Conditions.

No variation to these Booking Terms and Conditions shall be binding unless agreed in writing by Content Aura.

1.5   Moving bookings, late arrivals, cancellations, overtime and refunds

For any cancellation payments will be forfeited

You can reschedule an existing booking, no later than 72 hours before your booking date. However, we will do our best to accommodate any changes outside of this window. Bookings may only be rescheduled once.

In the event of late arrival, your time will still commence from the original booking slot. Late arrivals may not be permitted to make up the time beyond their originally booked time slot. No refunds or compensation will be payable in such circumstances.

Should Content Aura need to cancel your booking. You shall be entitled to a full refund in the event of cancellation under this clause, but no other compensation shall be payable.

Payments made by debit or credit card will be refunded to the same card. Payments made by credit note will be refunded by the issuing of a replacement credit note to the same value.

Any bookings that run over their designated booking slot, by 30 or more minutes, will incur the hourly fee of £40 which will be booked or deducted from the damage deposit.

If you require loading/unloading of equipment or packing/unpacking of personal items, you must do this within your originally booked time slot.

1.6     Liabilities

Except as otherwise provided in these Booking Terms and Conditions Content Aura Studio shall not be responsible for the loss, or damage, of or to any property or to any person arising from the booking of, or participation in hiring and using of the studio.

Parking is at the owners’ risk and subject to any conditions and the payment of any fees as may be required by the provider of such facilities in/around the site location.

Except as otherwise provided in these Booking Terms and Conditions any liability of Content Aura Studio shall be limited to the refund of any charges paid to Content Aura Studio.

Nothing contained in these Booking Terms and Conditions is intended to, nor shall, limit the liability of Content Aura Studio in respect of personal injury caused by the negligence of Content Aura Studio.

1.7      Miscellaneous

If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and continue to be binding and enforceable.

Nothing above shall confer on any third party any benefit or the right to enforce any of these Booking Terms and Conditions.

These Booking Terms and Conditions shall be governed by and interpreted in accordance with the laws of English Law.